Terms & Conditions

• Children below the age of 5 years can travel with a 10% of charge of the total cost of the journey. For children in the age group of 5 to 12 years, half of the journey cost will be charged. At the time of issuance of tickets, age proof certificate of the child/children needs to be furnished.
  
• For special festive departures like Christmas (25th December) and New Year (1st January), a surcharge of 10% will be added on the total fare of the Palace on Wheels train tour.
• On total journey price of Palace on Wheels, Service Tax @ 9% will be applicable.
• Against the payment of commercial taxes, USD 15 will be charged per pax in addition to the tariff.
• The above mentioned tariff is subject to change without a prior notification.

Inclusions/Exclusions

Travel, catering, conducted sightseeing, entrance fee at monuments/parks/palaces, cultural programs, camel ride at Jaisalmer, boat ride at Udaipur and rickshaw ride at Bharatpur.

Drinks, tips, laundry, telephone calls, video camera fees, business car facilities, liquor and other items of personal nature.

Booking Policy

• 20% of ticket value at the time of confirming the booking.
• Remaining 80% of ticket value 60 days prior to departure date.

• 50% of the tariff while confirming the booking.
• Remaining 50% of the tariff 75 days prior to the journey.

Cancellation Policy

In case of travelers want to cancel the tour, they need to intimate Palace on Wheels via fax or e-mail. The refund of the money is solely based upon the number of days left for the departure of the train :

• In case cancellation is made 60 days prior to departure, 95% of ticket value will be refunded.
• In case cancellation is made 30-59 days prior to departure, 80% of the ticket value will be refunded.
• If the travelers made the cancellation in less than 30 days before departure, 0% of ticket value will be refunded.

• 90% of ticket value will be returned if the tour is cancelled 60 days prior to departure.
• 0% of the ticket value will be returned in case the cancellation is made 0 to 59 days before departure.