Palace on Wheels Terms and Conditions

Terms and Conditions :

• Surcharge of 10% will be applicable during Christmas (25th December) and New Year (1st January) departures.
• According to government rule, Goods and Services Tax (GST) will be applicable.
• 50% of the adult tariff will be charged for the children 05 years and more but less than 12 years of age.
• 10% of the prevailing tariff will be charged for the children below 05 years.
• The INR (Indian Rupees) tariff will be applicable for the guests holding any of these Indian Indentity proof (passport / voter ID / Aadhaar / Pan card, OCI, PIO card).

Booking Policy :

• 25% of ticket value at the time of confirming the booking.
• Remaining 75% of ticket value 60 days prior to departure date.

Inclusions/Exclusions

The fares of Palace on Wheels covers the following :

• Travel, accommodation, catering, conducted sightseeing, entrance fee at monuments, parks and palaces (excluding video camera fee), cultural programs, Jeep Safari at Ranthmabore camel ride at Jaisalmer ( Sam Sand Dunes), boat ride at Udaipur and rickshaw ride at Bharatpur Bird Sanctuary.
• Jeep Safari on sharing basis at Ranthambore National Park.

The fare of Palace on Wheels doesn't cover the following :

• Drinks, tips, laundry, telephone calls, video camera fees, liquor and other items of personal nature.

Cancellation Policy :

In case of travelers want to cancel the tour, they need to intimate Palace on Wheels via fax or e-mail. The refund of the money is solely based upon the number of days left for the departure of the train

• If the booking is cancelled 90 days prior to departure date - 10% of ticket value will be deducted.
• If the booking is cancelled between 89 to 30 days prior to departure date - 20% of ticket value will be deducted.
• If the booking is cancelled 29 days prior to departure date - 100% of ticket value will be deducted.