An Initiative of Travelogy India Pvt. Ltd.
'Orient Rail Journeys' is a brand of 'Travelogy India Private Limited'. All payments related to train tours and services should be in the name of 'Travelogy India Private Limited' only.
Travelogy India Pvt. Ltd.

Approved by Ministry of Tourism, Government of India

Terms and Conditions

Palace on Wheels Terms and Conditions


Terms and Conditions :

  • Surcharge of 10% will be applicable during Christmas (25th December) and New Year (1st January) departures.
  • According to government rule, Goods and Services Tax (GST) will be applicable.
  • 75% of the adult tariff will be charged for the children 05 years and more but less than 12 years of age.
  • 15% of the prevailing tariff will be charged for the children below 05 years.
  • The INR (Indian Rupees) tariff will be applicable for the guests holding any of these Indian Indentity proof (passport / voter ID / Aadhaar / Pan card, OCI, PIO card).

Booking Policy :

  • 35% of ticket value at the time of confirming the booking.
  • Remaining of ticket value 60 days prior to departure date.


The fares of Palace on Wheels covers the following :

  • Travel, accommodation, catering, conducted sightseeing, entrance fee at monuments, parks and palaces (excluding video camera fee), cultural programs, Jeep Safari at Ranthmabore camel ride at Jaisalmer ( Sam Sand Dunes), boat ride at Udaipur and rickshaw ride at Bharatpur Bird Sanctuary.
  • Jeep Safari on sharing basis at Ranthambore National Park.

The fare of Palace on Wheels doesn't cover the following :

  • Drinks, tips, laundry, telephone calls, video camera fees, liquor and other items of personal nature.

Cancellation Policy :

In case of travelers want to cancel the tour, they need to intimate Palace on Wheels via fax or e-mail. The refund of the money is solely based upon the number of days left for the departure of the train

  • Minimum Cancellation Levy of 20% of Published Ticket Value (inclusive taxes) if request more than 90 days before Train Depart                
  • Minimum Cancellation Levy of 25% of Published Ticket Value (inclusive taxes) if request between 89 to 75 days before Train Depart                
  • Minimum Cancellation Levy of 30% of Published Ticket Value (inclusive taxes) if request between 74 to 60 days before Train Depart                
  • No refund shall be admissible in case the booking is cancelled within 60 Days before the departure date. If 100% ticket amount is not paid before 60 Days from thedate of travel the received 35% advance amount will be forfeited by the Operator.                
  • On Cancellation of booking suo –moto by Operator 100% of the fund deposited (without any kind of charges/claim) will be refunded.                
  • However, Operator will not be liable for any refund or compensation for any services such as pre/post accommodation, airline tickets, and excursions etc. that have been booked by the guest and/ or his/her Travel Agent.
  • Other terms will be as per the booking policy.